“When you trust us with your personal info, it’s not just data — it’s your name, your space, your confidence. And we treat it like gold.”

We don’t just stitch premium jackets. We stitch trust into every part of your shopping experience — and that starts with protecting your privacy.

Who We Are

We’re Jacket Cult, based in Carlisle, UK, and proudly serving style-conscious shoppers across the globe. When you visit www.jacketcult.com, you’re not just browsing a site. You’re entering a safe, secure space — one where your personal details are handled with full respect.

What We Collect (and Why)

We only collect what we need to deliver your order, improve your experience, and keep things secure. Here’s the breakdown:

  • Personal Info: Name, email, phone number, shipping & billing address
  • Payment Details: Processed securely via trusted gateways — never stored by us
  • Device & Browsing Data: IP address, browser type, session activity
  • Cookies: Used to remember your preferences and tailor your experience

That’s it. No spying. No weird trackers. Just what’s necessary to serve you better.

How We Use Your Info

Every click, tap, and scroll tells us how to serve you better. Here’s how your data works for you:

  • Fulfilling Orders: So your jacket gets to you, fast and accurately
  • Customer Support: We use your info to resolve returns, track orders, or assist with sizing
  • Marketing (Optional): Only if you opt-in — we’ll send updates, offers, and exclusive drops
  • Performance Improvements: To fix bugs, speed things up, and improve your journey
  • Fraud Protection: To stop bad actors before they ever reach you

Cookies: Useful, Not Creepy

Cookies help personalize your shopping. They save your cart, suggest styles, and speed up site performance.

Not a fan? You can disable them in your browser — just know some features might not work as smoothly.

Who We Share Data With (and Only When Necessary)

Your data isn’t for sale. Ever.

We only share info with:

  • Payment processors: To complete your secure transaction
  • Shipping couriers: To deliver your order with precision
  • Analytics tools: To learn what’s working (and what’s not)
  • Legal bodies: If the law ever demands it

No third-party nonsense. No data reselling.

How Long Will We Keep It

Only as long as we need it — for legal compliance, customer service, or order history.

Want your data wiped? Just ask. Email us at Contact@jacketcult.com, and we’ll take care of it quickly.

Your Rights, Front and Center

You’re in control of your information — always. You can:

Request a copy of your stored data

Ask us to update or delete your information

Unsubscribe from marketing with a single click

Withdraw consent for cookie use or analytics tracking

Privacy isn’t a perk here. It’s part of the product.

How We Keep Your Info Safe

  • SSL Encryption: Lock-tight protection from click to checkout
  • Trusted Gateways: We use secure payment partners only
  • No Stored Cards: We never keep your payment data

Ongoing Security Checks: We monitor, patch, and upgrade regularly

You shop. We safeguard.

Reach Out Us:

Address: 19 Brunton Crescent, Carlisle, Cumbria CA1 2AX, United Kingdom

Email: Contact@jacketcult.com

Phone: +447594279595

Contact Us: https://jacketcult.com/contact-us/